Payment Methods

1. Credit card: Visa, Master Card, Discover.
2. C.O.D. No personal check. Money order or cashier's check only.
3. C.O.D. Company Check: Company check is welcomed for established clients.
4. Purchase Order: Government and University P.O.s. are welcomed. Please call for volume price quotes and fax purchase orders to (217) 352-6496.

Exchanges and Return Policies

1. Shipping charges are not refundable.
2. No returns on CPU - 15 day exchange only.
3. No returns on special orders - defective exchange only.
4. Original receipt is required for returns, exchanges and warranty repair service.
5. No returns or exchanges accepted after 15 days. Please call for return authorization. Merchandise must received by BP Computer Services within 15 days from the date authorization is issued.
6. 15 days for full refund or credit for product in new condition with original package and accessories. BP Computer reserves the right to charge a 20% restocking fee at the discretion of BP Computer Services. The policy is in place to cover incomplete returns.
7. All returns without Return Authorization Number will be refused.
8. Returns must be in like new condition with original box and packaging. Returns should be sent through traceable, insured carrier freight prepaid to BP Computer, attn: RMA#, 1313 S. Mattis Ave., Champaign, IL 61821.
9. Refunds of cash or check purchases will be issued by check within 14 business days from the day merchandise is received by BP Computer Services. Credit card purchases will be refunded at time of inspection of returned product.
10. Prices are final at time of sale.

Warranty Info

1. AMD OEM CPU - 15 days, Intel OEM - 90 days
2. Memory - Lifetime
3. Minimum one year warranty on all other parts. In some cases, manufacturer's warranty may be longer. Typical warranty periods are listed below.

Manufacturer Tech Support Warranty

ATI (905) 882 - 2626 5 Years

Diamond (408) 325 - 7100 5 Years

Matrox (514) 685 - 0270 1 Year

Mitsumi (800) 801 - 7927 1-2 Years

Fujitsu (800) 626 - 4686 3 Year

IBM (800) 933 - 7573 3 Years on IDE HD's

Western Digital (800) 275 - 4932 3 Years