Welcome to BP Computer Services Spyware Page
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Our Professionals will Increase your Computer Productivity.
We've set up this page as a service for our customers.
It's designed to aid them in combating some of the
nasty spyware programs we've been encountering lately
These days spyware is just as bad or worse than viruses
Hopefully we can help with some tools to make your
Internet surfing a little more secure.
There's several types of Spyware/Adware that infect systems these days
| Trojans |
Backdoors |
| System Monitors |
Dialers |
| Adware |
Keystroke Loggers |
Many experts suggest a good way to reduce spyware infections is to simply -
Stop using Internet Explorer
Use an alternative browser such as Netscape, Mozilla, Firefox, or Opera
We suggest using the Firefox Browser

Read Walt Mossberg's article from the Wall Street Journal
(NOTE: Firefox released a new version 1.07, 9/20/05 to fix a couple security
vulnerabilities. Be sure to update your version of Firefox to the current version.)
Beware of rogue Anti-Spyware programs, some that give false positives
others may actually infect your system with spyware.
Here's a great resource from the folks at Spyware Warrior
that lists Rogue/Suspect Anti-Spyware
(Notice that the US Federal Trade Commission has taken action against
Trustsoft and their SpyKiller 2005 product. Don't Use It!
Eric Howes is a noted security expert
Visit his Privacy & Security Page at SpywareWarrior.com
We usually start with 3 Free programs to clean systems, those are:
Lavasoft's Ad-Aware,
Spybot Search & Destroy
&
Windows Defender Beta 2 (previously Microsoft's AntiSpyware Beta)
The MS product does Real Time Scanning to prevent future infections
and features auto-updates, and scheduled scans.
(Note: current versions of Wiindows Defender only support
Windows 2000, Windows XP, and Windows Server 2003, sorry not WIN 98)
Download and install the programs, be sure to update them,
then scan your system and clean the problems they find
Paid Advertising

Counter Spy - from Sunbelt Software
The product we consider the best of the commercially available Anti-Spyware Products
It shares it's definitions with Microsoft's Anti- Spyware product
but by default, removes the malware it finds
The best part is it only costs $20 per year
(or try their free evaluation download)
Here's a great review from the folks at Calender Of Updates
that tests the cleaning capabilities of the most popular AntiSpyware programs,
and answers the question How many AntiSpyware Programs do we need?
Other useful tools are: HiijackThis and CWShredder
HijackThis (current version 1.99.1)
(alternate download site from Major Geeks
HijackThis)
Check out Castle Cops and their HiJack This Tutorial
and check out Tom Coyote's HiJackThis Quick Start
Download TrendMicro's
CoolWeb Shredder ver. 2.19 here
Our Top Tips for cleaning spyware
Scan your sytem with an up-to-date Anti-Virus Program
Run Microsoft Windows Defender (Beta 2) with updates
Run Ad-Aware SE Personal (new version 1.06) - Update Reference File
Run Spybot S&D ver. 1.4 (with updates installed)
Run CW Shredder (check for updates)
If you're still infected with Spyware then continue with,
Run HiJackThis (new version 1.99.1) - Save your log file!
and visit one of the following support forums for help
forums.spywareinfo.com
www.computercops.biz
forums.techguy.com
forums.annoyances.org
www.wilderssecurity.com
Another site that lists various support forums is:
radiosplace.com
Bothered by the Trojan.Startpage Virus that will Hijack your Browser Startpage?
Check out the removal instructions from the folks at Symantec
(Symantec identifies this version as trojan.startpage.o other antivirus vendors
may identify it under a different name, ie. AVG = Trojan Horse Startpage.21.AR)
Eric Howes is a noted security expert
Visit his Privacy & Security Page at SpywareWarrior.com
Here's a group of folks "dedicated to providing security related support to computer end users"
visit ASAP Alliance of Security Analysts Professionals
Ever wondered if a process that's running is from a legitimate program?
Here's some of the sites we use to look up process info
Uniblue (formerly LIUtilities) - WinTasks Process Library
Neuber.com has process lists, also has Security Task Manager download
Here's a couple sites that list Startup Programs, and if they're legitimate or not
Sysinfo - Startup Applications List
Windows Startup Online Startup Online Repository
Lookup Startup Tasks at tasklist.org
Answers That Work - Task List Programs
Castle Cops has some pages that help tremendously
Check out their Startup List
Another page lists CLSID's and BHO's
and their HiJack This Tutorial
WinPatrol has some info on removing WinTools
(We've been successfull removing WinTools by using Add/Remove Programs in the Control Panel - try that first!)
Here's an online scan from Zone Labs (yes the Zone Alarm Firewall folks),
that scans your system and displays spyware cookies it finds on your system
Zone Labs Online Spyware Scan
This only scans, it doesn't clean, so you'll have to manually remove them
while you're at it download their Zone Alarm Firewall
(especially if you use a Cable or DSL modem)
Here's Microsoft's page on Spyware
and an excellent article from HP with tips on avoiding Spyware and Adware
Sept. 27,2005 - Yahoo's Tech Tuesday focuses on Security and Spyware
May 24, 2005 - eWeek story U.S. House Votes to Outlaw Computer Spyware
May 20, 2005 - Business Week story about Hacker Hunters
April 28, 2005 - Spitzer Sues Intermix Over 'Spyware' Yahoo/AP Story
March 2, 2004 - PC Magazine - great article on spyware and removal programs
PC Magazine's Spyware article
Sept. 15, 2004 - Yahoo's Tech Tuesday focused on Stomping Out Spyware
Sept. 22, 2004 - Another Yahoo Tech Tuesday titled Blocker Madness
Study conducted October 2004 - finds spyware on 80% of computers
Read the complete AOL/NCSA Safety Study in pdf format
And visit Stay Safe Online sponsored by - National Cyber Security Alliance
Check out Infoworld's Special Report on Spyware
and Infoworld's Oct. 2004 article on Spyware Infiltrates the Enterprise
Good story from USA Today that offers protection advice
From CRN Nov. 1, 2004 Users take out Spyware Frustrations on Vendors
How'd you get infected?
Many times the spyware comes bundled as part of another program.
Music sharing programs that use peer-to-peer network sharing
are some of the worst offenders, bundling numerous additional spyware
programs into their install programs
Some of the worst offenders
| Blubster |
Grokster |
| iMesh |
Kazaa |
| Limewire |
Morpheus |
|
Duke University has a site that has suggestions on how to
reconfigure your filesharing application
Users should not accept these downloads
 (screen shot of Gator download)
Just say NO to Gator!
Removal Programs (our current favorites)
Ad-Aware (by Lavasoft) - Free download here: Ad-Aware
Sybot Search & Destroy - Free download here: Spybot
Pest Patrol - Online Spyware scan here: Pest Patrol
Enigma Software Group - Free eval download: Enigma Software Group
Once you install a package, you'll want to update your definitions regularly
(similar to your antivirus program)
SpywareWarrior has a list of suspect Anti-Spyware programs visit
Rogue Anti Spyware
An excellent way to prevent spyware infections is to simply
quit using Internet Explorer
Use an alternative browser such as Netscape, Mozilla or Firefox
More and more folks are suggesting using the Firefox Browser
Read Walt Mossberg's article from the Wall Street Journal
(NOTE: Firefox's newest version 1.5.0.1, fixes a couple security
vulnerabilities, be sure to update your version of Firefox to the current version.)
From the good folks at Spywareinfo a nice collection of links
--------------------
Clean
Ad-Aware |
CoolWeb Shredder |
HijackThis |
Spybot
|
X-Cleaner
Prevent
IE-Spyad |
MVP
HOSTS File |
SpywareBlaster
Protect
AVG AntiVirus |
Trend Micro VirusScan |
TrojanScan
|
Zonealarm Firewall
Informational
How did I get infected? |
How to use Ad-Aware |
How to use CoolWeb Shredder |
How to use Spybot
--------------------
We also suggest a visit to Gibson Research Corporation's website at:
grc.com/default.htm
Steve Gibson has a whole series of programs to check for and eliminate
security vulnerablities on your computer system.
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Update 05/31/2005
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